Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

S Burgin.
I recently purchased a used Honda CRV from Gary at GRS cars couldn't be happier with it, drives like a dream!
I was trading in my trusty old CRV which was 18+ years old and hadn't bought a car for nearly 15 years, the service was excellent, no pressure just friendly helpful service unlike the Honda main dealer I went to and I wouldn't hesitate to recommend them to anyone.
Mr D Sage.
Made a worthwhile trip to see Gary on a Sunday (still very grateful). The car was exactly as it was in the description. Not a mark on a 5 year old car with all the right accessories. Very pleased with the purchase and would recommend GRS to anyone looking for a well priced used car. Thanks again.
Mr F Yates
Just bought a Merc E350 cabriolet from Gary at GRS. Took for a test drive, car presented immaculately and overall a well worth purchase, also at a reasonable price,backed by excellent customer service. Great work and thanks to GRS Cars, Melksham.
Dr Simon Cooper.
I'm writing to thank you for your fabulous customer care. I have spent a week driving my car to ensure it's in great condition. I can tell you now that I'm over the moon with my purchase! Sincerely, Thank you for your honesty and great service. I have written the following review in Auto Trader, and am more than happy for you to use it in your own website and others.

When I first met Gary (the owner of GRS Cars Ltd.), it didn't take long to discover that he is an honest family man only wishing to make a living from selling good quality cars to his customers. I purchased an old, but immaculate-looking and extremely low mileage car from GRS. Through sheer bad luck on my drive home, a power-steering switch failed (something which could happen at any time in any car), causing it to become undrivable. I called Gary and without hesitation, he came to my rescue. He was very apologetic and embarrassed, offering to fix the issue or give me a complete refund if I so wanted. I kept the car and I can say without hesitation that I for my next car, GRS Cars Ltd., will be the first place I search for a new gem!


With best wishes,
Dr. Simon Cooper.
Mr P Hurley
Recently purchased a Focus ST3 including a part exchange.It was the best of all experiences that i have ever had when purchasing a car.
Gary was very polite,with no hard selling tactics and no pressure what so ever.
Fast and friendly service on every visit to the dealership and felt at ease throughout the whole process.
Well done Gary would recommend to anyone looking to purchase a car.
Mr Francis
"From the start Gary was very polite, no pushy or questionable sales tactics, Gary was straight forward and allowed us to view the car in our own time and space, we test drive the car ourselves on any chosen route. The car came fully vaketed with a machine polish. I have owned the car 5 days and already covered 400 miles - the car is absolutely spot on. Gary even took time out of his weekend to allow me to collect the car at a time of my choice. I couldn't recommend GRS enough. Brilliant experience and when the time comes I will be looking first and foremost to renew using GRS cars. Thanks! "
Mrs Jeffries.
"This was the best experience I've had in buying a car! Gary didn't try and push for a sale, instead he told me to think about it, arranged a test drive and made sure it was a good fit for me. Prices were very reasonable with a better trade in price than most other garages. I will definitely be back to buy my next car from Gary. " Mrs Jeffries.
Dawn Barker
Hi Gary

Just wanted to say a big thanks for sorting Emily's car. Sorry the warranty did not cover the work. Really appreciate your speedy response in dealing.

Dawn Barker
Jo
Excellent service, very courteous and not at all pushy. I love my new CRV, a fantastic buy, clean, tidy and well presented, as were all the vehicles at their garage. I would recommend this garage 100%.
Mr Chris Wallace.
I bought a beautiful Mercedes Benz C250 from Gary at GRS.the car was in great condition,clean,had Full Service History and came with 6 Months RAC cover for peace of mind.I can't thank Gary enough for his help securing the car.Will definitely be back for the wifes next car and fully recommend using GRS.
Mr K Coles
Friendly knowledgeable,purchased Range Rover Sport.
Mr M Davies.
I recently bought a Ford Mondeo estate from Gary who was extremely friendly and helpful. A couple of unforeseen niggles were swiftly dealt with in a most efficient way. The car was wonderfully presented and I would be more than happy to recommend GRS to anyone.
Mr C Still.
Have just bought a Audi A3 from GRS Cars . Gary was very friendly and a pleasure to deal with. Would recommend him to anyone .When time comes to change car ,would look again at GRS stock.
Miss G Giddings
Gary was really friendly and helpful and wouldn't hesitate to recommend him to anyone looking to buy a new car.
Mrs C Hannam.
Just purchased a kia sportage diesel auto, I would highly GRS CARS. Great customer service, very easy to deal with, totally painless. when I picked up the car, the valet it had was excellent and i'm fussy, so all n all great to do business with. 5********
Mr R Gerrish.
Just purchased a ford focus 1.6lt turbo diesel Zetec S, this is the 2nd car I have bought from this garage in 6 years. extremely pleased with both cars I have purchased and the service I have experienced from GRS cars. I highly recommend them to any buyer.
Mr T Spall.
We have just purchased a Ford Focus from GRS cars.
There was no sales pressure, Gary was very pleasant, answered all our questions and made the whole process very relaxed.
Thanks.
Mr R Martin.
I have just purchased a Citroen Picasso from GRS Cars, the service and help for a resident returning to the country after many years was brilliant. Gary went out of his way to assist me and I could not recommend him more highly. There was never any pressure to purchase, just honest advice and great service. Thanks Gary
Mr D Taylor.
Just purchased a Peugeot 3008 from GRS Cars and am very pleased with the vehicle and thought the price paid was very competitive.I found Gary,proprietor, to be pleasant and not overbearing. Thank you.
Bren and Lulu.
We have purchased a Mercedes Benz and a Ford Fiesta from Gary and have no hesitation in recommending GRS Cars. The quality of cars and service is outstanding and there is never any 'sales pitch' pressure. Thank you.
Mr P Joyce
Having just bought a Honda Cr-v from GRS Cars,i was very impressed on how clean the car was when i viewed it,there was no pressure to buy it,i went back a few days later and bought it.I am very pleased with my car.